All the orders will be shipped through Regular Mail (USPS) and will be delivered within maximum of 10 Working days.
For returns made via parcel carrier:
To ship returns, you will need to contact our Customer Relations team for a shipping label, return authorization number and help with packing instructions. Call +1 (440) 922-6224 for assistance.
Return shipping fees, plus any applicable oversize surcharge fees, will be deducted from the total refund. Shipping, surcharges, delivery, and handling fees are non-refundable.
Because of the fragile nature of many Goods N Play items, extra care should be taken to ensure that a package arrives at our processing centre in the same condition as you received it. Our Customer Relations team can provide detailed packing advice.
Return shipments may take up to 14 business days to process.